FAQ

Get the best conversion results by performing the following key recommended steps:

• You need to invite us into your Xero file with Financial Advisor access. To do this, go to Settings > General Settings > Users > Invite a User. Allow us Financial Advisor Access and Payroll Access. Follow our submission process to begin conversion.
• It is critical that all users stop entering data once the conversion process has started. Additional costs may be incurred if users enter data after the conversion has commenced.
• Ensure that all your bank and credit card accounts are fully reconciled up to the latest possible date. Examine and address unreconciled transactions, and identify issues such as duplicate entries.
• Resolve in Xero all outstanding invoices or bills that are not going to be paid.
• Keep only real transactions in your file.
• Revisit your contact lists and employee leave records to make sure they are accurate and consistent.

1. CHART OF ACCOUNTS. Your chart of accounts will come into MYOB with the same account names and balances but with a different numbering structure.
2. TRANSACTION HISTORY. Your full transaction history will come across for the current and previous financial year – but only as journal entries.
3. PAYROLL. You will be able to run your year-end payroll register, as your year to date data will be converted across to MYOB.  Payroll transactions come across as journal entries only.
4. TRIAL BALANCE. So you can check the accuracy of the conversion yourself, we will provide you this from your Xero file and from your new MYOB file.
5. OPEN AND CLOSED INVOICES AND BILLS. The conversion will not bring across closed invoices and bills; they will come across as journal entries in the same way the transaction details do. All open bills and invoices will come across with full information.
6. INVENTORY. Your inventory codes will change on conversion, but the inventory description will remain the same. We understand that this may be an issue for some businesses, and if your is one of those please let us know and we can discuss any other options that might be available.
7. INVENTORY CODES. Inventory items will maintain the same links to sales and expense accounts as in Xero.
8. JOB/CATEGORY/TRACKING CATEGORIES. Only one type of tracking code per transaction can be brought into MYOB. The conversion will NOT bring across any of these tracking categories.
9. LEAVE ENTITLEMENTS. Any leave entitlements that are recorded in your Xero file will be reflected in your new MYOB file.
10. BANK AND CREDIT CARD ACCOUNTS. These will be presented in MYOB as they were in Xero. Any unpresented amounts will be brought across.
11. LINKED ACCOUNTS. All these will be correctly set up and ready for use.
12. MULTIPLE CURRENCIES. MYOB AccountRight Live will NOT support these at present.

1. Please seek advice from you BAS agent or accountant when running your first lot of reports for BAS, PAYG, and Super. The Payroll Register Reports should be used for this, NOT the normal reports. This is because the converter brings all the transactions through to MYOB through General Journals, rather than entering through the MYOB payroll system. In this case, your BASlink will NOT pick up the figures from the payroll history.
2. You will not be able to use BAS link in the first quarter after the conversion. Subsequent periods will be fine. We recommend you obtain the advice of your tax agent or financial adviser in completing your first round of GST reporting after the conversion.